Fauxtivation

January 27, 2010 · 0 comments

What is Fauxtivation?

It’s hiding the ball from your customers to try to create a motivation to engage with your company that they wouldn’t naturally have, i.e., don’t need and don’t want.

Example: “emailing” travel reservation info that consists of a link to a website rather than, you know, the actual itinerary info. (Tip: that means you, Expedia.)

History: probably a holdover from the days of hits, page views, and monetizing eyeballs.

Also seen when “giving away” an eBook that actually requires you to confirm your email, ostensibly for the purpose of getting a link to the file but really for the purpose of adding you to the author’s email marketing list. (Tech tip: you need my email if you’re going to email me; if the PDF is hosted on your website, you could, you know, provide a link.)

BUT SEE Copyblogger/Chris Garrett’s Authority Rules ebook and Seth Godin’s recent What Matters Now.

If your business model or marketing plan hinges on getting people to give you an email address so you can send them things they haven’t actually asked for (and “opt-in” isn’t the same as asking for your marketing pitch), you might want to rethink that strategy or at least figure out how you’re going to move away from it. Remember, your customers are your friends. If you treat them that way, they might just become fans.

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http://unclutterer.com/2009/03/30/swap-baby-goods/

This site recommendation falls into my category of “they have a word for that: it’s called Craigslist.” Seriously, there are too many “me-too” sites on the web that don’t add sufficient value to really, deep down, justify the cognitive overhead of keeping track of something new. I’m not saying that a new social network site doesn’t make sense — it just has to provide enough value to make itself a destination. The intersection between with long-tail strategies and network effects is difficult for many people to model. It may be that the capital required to set up a site like this is so low and the ongoing operating costs so tiny that whatever modest conversion there is on PPC ads makes it cash-flow positive. But my question, I guess, is whether the bolt-on features below are so distinctive or important that they make the site better than craigslist for the primary feature: listing your stuff so someone else will take it.

So this site has some extra discussion forums (nothing new there) and list of “deals”, and a critical map/location-based finder for the stuff on there. Of course, there are two columns of ads on some pages (google on one side, yahoo on the other). Kinda funny for a “give your free stuff away” site. The proof is in the pudding, I guess.

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Elsewhere: personal financial statements

6 December 2009

Posted a quick reply about personal financial statements to one of Fred Wilson’s thoughts about the importance of saving and investing.
As I think about it now, I suppose I should edit to make that point clearer. But it’s there even without the keywords. I’ll explore this framework further on Simplifying Complexity if there’s interest: are [...]

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New page of observations

27 November 2009

Following in the footsteps of giants, I’ve decided to create a separate page to track my notes on shared items from Google Reader. One reason for this is to encourage me to comment on GReader items rather than save them until I have time to write full-fledged blog posts. The only issue I see with [...]

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More fodder for evidence-based diets

24 November 2009

UPDATE: In a post on evidence-based diets, I wrote about the potential benefits to be gained if private chef, meal replacement, or even frozen dinner companies would structure their meals around evidence of benefits from particular dietary combinations, which could in turn be tailored to customer demographics: Garanimals for your tummy.
This WSJ article on nutrients [...]

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Definitions: gwitter

9 November 2009

gwitter
A Gwitter is someone who ghost-writes twitter updates for a celebrity who (A) can’t be bothered, (B) can’t be trusted not to go “off-message,” or (C) can’t type as many as 140 characters on a phone.
Dude, President Obama just sent a tweet about Autism Awareness!
Sorry to burst your bubble, but that’s just his gwitter.
UPDATE: So [...]

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Project: I Vote Autism

29 October 2009

In this earlier post on single-issue voting, I described the genesis of my new political strategy/philosophy. So what? My goal is to create a framework for very specific, detailed information about politicians and voting records at all levels of government: federal, state, and local. We need to track not just voting on new laws but [...]

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Value-sharing: knowledge leads to questions

27 October 2009

Today I was asked about my recent Five-minute lawyer series of posts. To me, these sorts of posts add lots of value for readers who have these questions at little real detriment to me; after all, I already know the answers to these general questions.
Is sharing knowledge a good strategy? I obviously think so, particularly [...]

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Governance failures in compensation

26 October 2009

Some time ago, I’d come across a Forbes article (now lost to three or four intervening moves and office clean-outs that discussed the effects on pension plans on executive compensation. One really interesting fact was that (as of June 9, 2003) only a “handful” of companies (including GE and Verizon) had excluded pension “earnings” from [...]

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Five-minute lawyer: how to plan a nonprofit

25 October 2009

You’ve probably already seen our Five-minute Lawyer post on How to Form a Nonprofit, but sometimes people are at an earlier stage of the process, where they haven’t figured out what they exactly want to do. This process looks a lot like planning a for-profit business in the early stages, but here are a few [...]

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