Posts tagged as:

productivity

Fauxtivation

January 27, 2010 · 0 comments

What is Fauxtivation?

It’s hiding the ball from your customers to try to create a motivation to engage with your company that they wouldn’t naturally have, i.e., don’t need and don’t want.

Example: “emailing” travel reservation info that consists of a link to a website rather than, you know, the actual itinerary info. (Tip: that means you, Expedia.)

History: probably a holdover from the days of hits, page views, and monetizing eyeballs.

Also seen when “giving away” an eBook that actually requires you to confirm your email, ostensibly for the purpose of getting a link to the file but really for the purpose of adding you to the author’s email marketing list. (Tech tip: you need my email if you’re going to email me; if the PDF is hosted on your website, you could, you know, provide a link.)

BUT SEE Copyblogger/Chris Garrett’s Authority Rules ebook and Seth Godin’s recent What Matters Now.

If your business model or marketing plan hinges on getting people to give you an email address so you can send them things they haven’t actually asked for (and “opt-in” isn’t the same as asking for your marketing pitch), you might want to rethink that strategy or at least figure out how you’re going to move away from it. Remember, your customers are your friends. If you treat them that way, they might just become fans.

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http://unclutterer.com/2009/03/30/swap-baby-goods/

This site recommendation falls into my category of “they have a word for that: it’s called Craigslist.” Seriously, there are too many “me-too” sites on the web that don’t add sufficient value to really, deep down, justify the cognitive overhead of keeping track of something new. I’m not saying that a new social network site doesn’t make sense — it just has to provide enough value to make itself a destination. The intersection between with long-tail strategies and network effects is difficult for many people to model. It may be that the capital required to set up a site like this is so low and the ongoing operating costs so tiny that whatever modest conversion there is on PPC ads makes it cash-flow positive. But my question, I guess, is whether the bolt-on features below are so distinctive or important that they make the site better than craigslist for the primary feature: listing your stuff so someone else will take it.

So this site has some extra discussion forums (nothing new there) and list of “deals”, and a critical map/location-based finder for the stuff on there. Of course, there are two columns of ads on some pages (google on one side, yahoo on the other). Kinda funny for a “give your free stuff away” site. The proof is in the pudding, I guess.

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New page of observations

27 November 2009

Following in the footsteps of giants, I’ve decided to create a separate page to track my notes on shared items from Google Reader. One reason for this is to encourage me to comment on GReader items rather than save them until I have time to write full-fledged blog posts. The only issue I see with [...]

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Cause of action website worth copying

14 October 2009

This site, COA.TX, has an incredibly straightforward tagline:
Quick Reference for Causes of Action and Affirmative Defenses in Texas. — Caselaw Snippets from Recent Texas Appellate Opinions.
Lawyers with a national practice (often driven by national clients) can spend a surprising amount of time pulling specific quotes from the relevant jurisdiction to either get complaints or answers [...]

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Software bounty — $50 Wordpress event plugin with ics file

20 August 2009

I recently tried out several event plugins for ASDworld to capture some roving office hour events I am holding. The plugin I chose, Event Calendar, was the best of the lot that I tried (I know, I should do a comparative review!). I like the way that I get a crisp per-event post that can [...]

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Software bounty — $100 Wordpress self-link plugin

18 August 2009

Reading a recent comment on the Wordpress users’ group on Triiibes, I realized that a new user was having a problem that actually does affect me as well. The user complained that he couldn’t figure out how to post a link to a previous post.
Of course, the response is you type the anchor text, switch [...]

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Code-word plugin could increase webapp usage

17 August 2009

I just got this cross-selling email from Basecamp today. I was thinking about it in the context of providing great outsourced workflow management in a package that is easyto use because it’s controlled and relatively narrow: you can customize it a bit but you can’t really build it out or add features and you certainly [...]

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Ready-Fire-Review: Anagram

5 August 2009

Anagram is a small piece of software that almost falls into the category that we used to describe in my Silicon Valley law days as “a feature masquerading as a company.” Many of those companies went away, some were bought and became features, but a few lived on as they became viable standalones.
What does it [...]

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Zero-based: use HARO efficiently with filters

1 July 2009

Peter Shankman’s HARO (Help A Reporter Out) service is extremely valuable, but his opportunity-packed three emails a day can be hard to review in a timely fashion and risk getting bypassed if you have a big incoming stream of email. Because the content is time-sensitive, putting them off to read like a newsletter is self-defeating, [...]

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Software bounty – $100 for comment-spam blacklist tool

12 May 2009

Over on Triiibes, there is a group for wordpress users; the population seems to trend pretty heavily to blogging types, so it’s pretty lively and there’s lots of direct experience with issues.
Someone recently asked about dealing with comment spam in a way that goes beyond the super-awesome akismet plugin for Wordpress, which has been 100% [...]

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