How to improve team productivity with simple SOPs

By Rick Colosimo / March 27, 2009 /

Gina Trapani, formerly of Lifehacker, recently posted this picture and the accompanying text. It’s a short set of rules that are, in effect, a simple team SOP (standard operating procedure). With even a small set of agreements about how they will operate, expectations and execution will more closely match up. When these rules are known…

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How to train your boss

By Rick Colosimo / January 28, 2009 /

I recently wrote a 30Seats post on the parallels between applied behavior analysis techniques commonly used in treating autistic children and “handling” a boss who can be difficult. Today, Seth Godin writes a more colorful post addressing one of the key points — not reacting to bad behavior at all — in the context of…

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