A manager recently asked how he could go about reconciling his implementation of cultural changes that enhanced the teamwork of his department in the face of corporate-level directives that didn’t support, if not detract from, his plans. This manager did not understand why this company did not want to support his ideas and why employees,…
Read MoreI recently wrote a 30Seats post on the parallels between applied behavior analysis techniques commonly used in treating autistic children and “handling” a boss who can be difficult. Today, Seth Godin writes a more colorful post addressing one of the key points — not reacting to bad behavior at all — in the context of…
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