A manager recently asked how he could go about reconciling his implementation of cultural changes that enhanced the teamwork of his department in the face of corporate-level directives that didn’t support, if not detract from, his plans. This manager did not understand why this company did not want to support his ideas and why employees,…

I recently wrote a 30Seats post on the parallels between applied behavior analysis techniques commonly used in treating autistic children and “handling” a boss who can be difficult. Today, Seth Godin writes a more colorful post addressing one of the key points — not reacting to bad behavior at all — in the context of…